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IBM

EP SRE Backup and Recovery Storage Operations

IBM

  •  Expira 09/05/2025
  •  Costa Rica
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Detalle de la Oferta

Área de la Empresa Tecnologías de Información
Cargo Solicitado Otros empleos
Puestos Vacantes 1
Tipo de Contratación Tiempo completo
Nivel de Experiencia Sin experiencia
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País Costa Rica
Departamento Otro

Descripción de la Oferta

Introducción

IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, unusually distinguishes IBM from other companies in the industry.

Over the past 100 years, a lot has changed at IBM, in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, "be essential." We are changing how we craft. How we collaborate. How we analyze. How we engage.

Join the next generation of innovators, inventors and entrepreneurs who are crafting the very way the world works. We want the brightest minds doing work that encourages, in an environment where growth is supported. IBMers get to discover their potential, so they're inspired to build breakthroughs that help our clients succeed. We're building teams with dynamic strengths with people who want their ideas to matter. Join us - you'll be proud to call yourself an IBMer.

Business Unit Introduction

IBM Cloud is a one-stop shop which provides all the cloud solutions & cloud tools the industries need. IBM Cloud portfolio includes infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) offered through public, private and hybrid cloud delivery models, in addition to the components that make up those clouds.

IBM Cloud ensures seamless integration into public and private cloud environments. The infrastructure is secure, scalable, and flexible, providing customized enterprise solutions that have made IBM Cloud the Hybrid Cloud Market leader with our market leading IAAS and PAAS Platforms. The IBM Cloud platform is the public cloud offering from IBM providing services to global enterprises. IBM Cloud is the Cloud for Smarter Business, built on Open Technology with Developer Tools and supports solutions by Industry. We run the services and workloads from Watson, Blockchain, Services, Security, and IoT.

Ready to help drive IBM's success in the Cloud market? This is your chance to research and learn new Cloud related technology products and services, as well as to design and implement quick Cloud based prototypes while advancing your career in leading edge technology.

Su función y responsabilidades

Your role and responsibilities

As an IBM Cloud Site Reliability Engineer (SRE), your role will focus on ensuring the reliability, availability, and performance of IBM Cloud services. You'll collaborate with development teams to improve system performance, implement automation, and manage incidents effectively.

Key Responsibilities

Incident Management & Troubleshooting

- Respond to alerts, incidents, and outages with a focus on minimizing downtime and restoring services efficiently.
- Conduct thorough Root Cause Analysis (RCA) for critical issues and implement long-term solutions to prevent recurrence..

Monitoring & Observability

- Design, implement, and manage monitoring solutions to gain insights into system health and performance.
- Create and maintain intuitive dashboards that provide real-time visibility into critical metrics.
- Set up proactive alerting mechanisms to detect and resolve issues before they impact end users.

Automation & Infrastructure as Code (IaC)

- Develop robust automation scripts using tools such as Terraform, Ansible, or CloudFormation to simplify infrastructure management.
- Automate repetitive operational tasks to improve system reliability and reduce manual effort.

Documentation & Runbooks

- Develop comprehensive runbooks for effective incident response, troubleshooting, and system recovery.
- Maintain detailed documentation for infrastructure, processes, and best practices to support team knowledg

Educación Superior

Informática | Sistemas
Requerido
Universidad Completa | Graduado
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