Detalle de la Oferta

Descripción de la Oferta

DESCRIPTION

Opportunity with Amazon Selling Partner Support Learning Experience. Are you a learning professional who is People Obsessed, passionate about growing resilient, bar-raising talent that evolves with business needs? Fearless? Not afraid to ask audacious questions to ignite potential? Then, the Amazon Selling Partner Support Learning Experience team is the place for you!
This role will build our next generation learning programs for Amazon's Selling Partner Support Associates. These Associates serve the Selling Partners who provide a significant portion of Amazon's amazing product selection. You will prepare frontline associates through the design and build of face-to-face and remote learning programs that work anywhere, anytime.
We believe that every employee interaction builds trust, increases performance and drives engagement to enable extraordinary Selling Partner experiences. We are looking for Learning Experience Designers who feels the same way.

Engage. Scale. Amplify.
As a Learning Experience Designer you will design, build, enhance, and maintain our onboarding and up-skill learning programs on a global scale. Your design toolbox includes traditional classroom, elearning, self-directed, and remote learning methods focused on delivering real performance outcomes. In this role, you will ensure that our programs create an exceptional learning experience that produces expected business outcomes. You will transform our programs through technology, so we can easily scale to meet our Associates' needs worldwide. You will champion the Associates' voice to shape how they learn and develop their skills on behalf of our Sellers and Vendors.

The Learning Experience Designer will:
- Design and develop bar-raising learning associate-facing programs using ADDIE and AGILE methodologies.
- Build elearning, instructor-led classroom and remote classroom programs, performance assessments, surveys, and self-directed learning programs.
- Partner with operations and program leaders to align our learning programs with the expected business outcomes.
- Optimize the use of learning technologies that help us scale.
- Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Associate Learning Experience. Lead efforts to drive continuous performance improvement from those insights.
- Design and transform our learning programs from classroom-based instructor-led training to blended remote programs.
- Communicate progress and opportunities through daily huddles and weekly, monthly, and quarterly business reviews.
- Analyze performance data to determine performance and learning objectives that deliver expected business results from new hire and cross-trained Associates.

Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Key job responsibilities
Join the Selling Partner Support Learning Experience team and help us build the next generation learning platform for our worldwide Associates. We are moving to a remote, flipped classroom model that will eliminate the co-location barriers we experience with our current training approach. Take your creative elearning and experiential learning design skills and come along for this exciting new phase of our growth.

BASIC QUALIFICATIONS

- 2+ years of program or project management experience

PREFERRED QUALIFICATIONS

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

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