Detalle de la Oferta

Descripción de la Oferta

DESCRIPTION

Come build the future with us!
At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online - at great value and convenience. Immerse yourself in an environment that is fast-paced, growing and continuously innovating to offer great opportunities for our customers and for you!

We are looking for a Risk Manager to join our Global Product and Food Safety team and support our Recalls program in North America. In this role, you will manage NA recalls policy, program and metrics end to end. You will own NA policy but drive global adoption. You will identify gaps and drive prevention measures to mitigate risk within your assigned scope. You will lead escalation deep dives and provide updates to leadership via established mechanisms. The successful candidate should have strong business, communication and writing skills, proven ability to influence senior stakeholders via data-driven and actionable insights, and capable of working independently in an ambiguous environment. You will partner closely with Recall Operations to manage the day to day program and continuously improve processes. You will consult with business, legal, finance, and technical teams to further scale and simplify processes, develop robust mechanisms and launch new features.

This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fast-growing company!

The successful candidate should have strong business and communication skills, able to influence senior stakeholders via data-driven and actionable insights.

Key job responsibilities
The successful candidate will be able to:

- Maintain up-to-date knowledge and solid understanding of the recalls process and the NA regulatory landscape as it pertains to product safety.
- Continuously identify industry best practices and contribute to the improvement of the Recalls program
- Plan and conduct periodic business reviews with leadership team
- Embrace the use of data analytics to increase value and reduce costs to serve
- Manage several projects simultaneously with precision and accuracy.
- Develop key metrics and performance indicators to to track progress against business objectives and measure results
- Work with cross functional teams - operations, business, finance, data and tech teams to continuously improve the program

This role is based in SJO and will support the NA Global Product and Food Safety team.

About the team
Our vision is to enable our Selling Partners to offer earth's broadest selection of safe and compliant products to our customers. We achieve our objectives by: (1) ensuring we offer only safe and compliant products in our stores, (2) quickly mitigating and remediating risks if we learn of unsafe products, (3) providing our Selling Partners a positive and low-friction experience in meeting their compliance obligations, (4) improving our external stakeholder's perception of our ability to offer safe products, and (5)fostering a culture of operational excellence to improve decision speed and accuracy while reducing cost to serve customers and Selling Partners.

We are open to hiring candidates to work out of one of the following locations:

Heredia, H, CRI

BASIC QUALIFICATIONS

- Bachelor's Degree
- 5+ years' program management, risk management, or legal experience
- Experience using oral and written communication to propose complex solutions and explanations
- Experience defining and delivering business requirements
- Experience managing multiple projects and work streams
- Experience working with and presenting to business leadership
- Demonstrated ability to deal with ambiguity and manage multiple priorities

PREFERRED QUALIFICATIONS

- Bachelor's Degree in business, finance, engineering, operations, logistics,

Educación Superior